Privacy and Cookie Policy
1. Introduction
Welcome to The Training Stimulus. We are committed to protecting your privacy and ensuring that your personal data is handled in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR).
2. Who We Are
The Training Stimulus ("we", "our", or "us") is a business providing education and coaching services in movement mechanics. You can contact us at:
Email: ash@thetrainingstimulus.comAddress: 7 Lowry Close, Sandhurst GU47 0FJ3. What Personal Data We Collect and Why
We collect personal data for the following purposes:
Marketing and Communication: To provide updates, newsletters, and promotional content (with your consent).
Service Delivery: To process orders, provide educational services, and manage customer accounts.
Customer Support: To respond to inquiries and support requests.
Website Analytics: To improve our website and user experience.
4. Lawful Basis for Processing
Our lawful bases for processing personal data under UK GDPR include:
Consent (Article 6(1)(a)) – for marketing communications.
Contractual necessity (Article 6(1)(b)) – for service delivery and customer support.
Legitimate interests (Article 6(1)(f)) – for website analytics and business improvements.
5. Legitimate Interests for Processing (if applicable)
Where we rely on legitimate interests, this includes:
Enhancing our services through website analytics.
Improving customer experience and engagement.
Preventing fraud and ensuring website security.
6. Data Sharing
We may share personal data with:
Payment processors (e.g., Stripe, PayPal) to process transactions.
Email marketing providers (e.g., MailChimp, ActiveCampaign) for communication.
Analytics providers (e.g., Google Analytics) to track website performance.
We do not sell your personal data to third parties.
7. International Data Transfers
If we transfer personal data outside the UK or EU, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the UK/EU.
8. Data Retention
We retain personal data only as long as necessary for the purposes outlined above. Retention periods include:
Marketing data: Retained until consent is withdrawn.
Customer records: Retained for up to 6 years for legal and accounting purposes.
Website analytics: Retained for up to 24 months.
9. Your Rights
You have the following rights under the UK GDPR:
Access: Request a copy of your personal data.
Rectification: Request correction of inaccurate data.
Erasure: Request deletion of your data (subject to legal requirements).
Restriction: Request restriction of processing.
Objection: Object to processing based on legitimate interests or direct marketing.
Data Portability: Request transfer of your data to another provider.
To exercise your rights, contact us at ash@thetrainingstimulus.com.
10. Right to Withdraw Consent
If we process your data based on consent, you may withdraw it at any time by emailing ash@thetrainingstimulus.com.
11. Complaints
If you have concerns about our data practices, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):Website: https://ico.org.uk/Phone: 0303 123 1113
12. Data Provision Requirements
Providing personal data may be necessary to enter into a contract with us (e.g., to purchase services). Failure to provide required data may result in an inability to provide services.
13. Automated Decision-Making and Profiling
We do not engage in automated decision-making or profiling that significantly affects individuals.
14. Cookies and Tracking Technologies
Our website uses cookies to improve user experience. Cookies may be used for:
Essential website functionality.
Analytics and performance tracking.
Personalization and targeted advertising (where applicable).
By using our website, you consent to the use of cookies. You can manage cookie preferences through your browser settings.
15. Policy Updates
We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.
Last Updated: 13 March 2025